Shipping Policies

All our products are shipped frozen.

Customers are required to be present to receive an order. 


  • You need to provide us a company name and a company address for delivery, we can't ship to home addresses (except Auckland during Lockdown).
  • Each delivery can take up to 5 working days after been dispatch.
  • Please make sure there is a loading zone or parking available for the delivery truck.
  • The delivery times are from Monday to Fridays from 8 am to 5 pm, please ensure there is someone to collect the delivery.
  • If the delivery is not successful because the above requirements were not met a surcharge may be applied.
  • Deliveries are provided by Halls (Refrigerated & Frozen Transport )
  • If delivery is not possible we will issue a refund asp



Thank you.