Shipping Policies

All our products are shipped frozen.

Customers are required to be present to receive an order. 

 

• You need to provide us a company name and a company address for delivery, we can't ship to home addresses (except Auckland during Lockdown).
• Each delivery can take up to 5 working days after been dispatch.
• Please make sure there is a loading zone or parking available for the delivery truck.
• The delivery times are from Monday to Fridays from 8 am to 5 pm, please ensure there is someone to collect the delivery.
• If the delivery is not successful because the above requirements were not met a surcharge may be applied.
• Deliveries are provided by Halls (Refrigerated & Frozen Transport )
• If delivery is not possible we will issue a refund asp

 

 

Thank you.