Shipping Policies
All our products are shipped frozen.
Customers are required to be present to receive an order.
- You need to provide us a company name and a company address for delivery, we can't ship to home addresses (except Auckland during Lockdown).
- Each delivery can take up to 5 working days after been dispatch.
- Please make sure there is a loading zone or parking available for the delivery truck.
- The delivery times are from Monday to Fridays from 8 am to 5 pm, please ensure there is someone to collect the delivery.
- If the delivery is not successful because the above requirements were not met a surcharge may be applied.
- Deliveries are provided by Halls (Refrigerated & Frozen Transport )
- If delivery is not possible we will issue a refund asp
Thank you.